Privacy policy

Effizene Biztech Private Limited (“we”) operates Glide, an app coaches use to run their sports academies. This policy explains what we collect, why, and what you can ask us to do about it. It is written to meet India’s Digital Personal Data Protection Act, 2023.

What we collect

• Coaches and parents: phone number (used to sign in), name, preferred language, and an optional profile photo.
• Clubs: club name, description, venue addresses and coordinates, contact details, photos, and your UPI ID and payee name so parents can pay you directly.
• Students (children): name, date of birth, an optional photo, medical notes and emergency contact — all entered by the parent or the coach.
• Activity: attendance records, fee dues and payments, payment screenshots parents upload, progress levels and report cards.
• Technical: device push token for notifications, and crash and usage diagnostics.

Children’s data

Children never hold accounts on Glide. Every child’s record belongs to a parent or guardian account, and only that guardian and the staff of the club the child is enrolled in can see it. We do not profile children, do not show them advertising, and do not track them for any purpose beyond running their club. A parent may correct or delete their child’s record at any time from the app, or by writing to us.

Why we process it

To provide the service you asked for: showing a coach their roster, letting a parent see what is due, verifying that a payment matches a due, and notifying guardians about absences, dues and announcements. We do not sell personal data, and we do not use it for advertising.

Payments

Fees a parent pays their coach go directly to that coach’s UPI ID. We never receive, hold or route that money. When a parent uploads a payment screenshot, we read the amount, reference number, payer and payee from it to match it against the due; that image is visible to the club’s admin and is deleted 180 days after the payment is settled, while the ledger entry remains.

Subscription payments coaches make to us are processed by Razorpay. We store the payment identifiers and amount they return; we never see or store your card or bank credentials.

Who can see what

Access is enforced in the database itself, not just in the app. Club staff see only their own club’s data. Coaches other than the club admin cannot read fee plans, dues, payment proofs or subscription details at all. A parent sees only their own children’s records. A club’s public page shows only the details the club chose to publish.

Where it is stored, and for how long

Data is stored with Supabase (PostgreSQL and object storage). Payment screenshots are held in a private bucket reachable only through short-lived signed links, and are purged 180 days after verification. Other records are kept while your club is active and for a reasonable period afterwards for accounting purposes.

Your rights

• Access and correct your data, and your children’s data, from within the app.
• Ask for your account and its data to be deleted — see Delete your account.
• Ask for a copy of your data in a portable format.
• Withdraw consent, and nominate someone to act for you if you cannot.
• Complain to the Data Protection Board of India if we get it wrong.

Contact

Write to sales@effizene.com, or Effizene Biztech Private Limited, TODO — registered office address. We answer data requests within 30 days.